About us

Rooted in Excellence. Focused on Results. 

We believe that quality, risk management, and service excellence are foundational to achieving true operational excellence.

With over 20 years of experience in global shared services—spanning back-office and front-office functions across multiple countries—we specialize in elevating operational performance for large organizations. Our approach blends Lean Six Sigma, process engineering, ISO standards, and robust risk and quality management frameworks to deliver efficient processes and strong financial outcomes.

We offer comprehensive outsourcing services on a monthly basis, allowing our clients to focus on their strategic priorities while we handle the operational improvement demands. Whether advisory or fully hands-on, we adapt to each client’s needs to ensure meaningful, measurable improvement.

Boutique by design, Procera is built for organizations that demand precision, innovation, and results.